Privacy Policy

Privacy Policy – Turnivo

Effective Date: 24/08/2025

Company Name: Turnivo LTD

Website: www.turnivo.co.uk

1. Introduction

At Turnivo, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or interact with us.

2. Information We Collect

Contact Information: Name, email address, phone number, company name.

Business Information: Details about your services, marketing requirements, or campaigns.

Technical Information: IP address, browser type, device information, cookies, and usage data.

Financial Information: Limited payment details processed securely via third-party providers (e.g. Stripe).

3. How We Use Your Information

Provide our marketing and lead generation services.

Process payments and invoices.

Communicate with you (calls, emails, SMS).

Improve our website, ads, and customer experience.

Send marketing communications (only if you’ve opted in).

4. Sharing Your Data

We do not sell your personal data. We may share data with:

Trusted third-party service providers (e.g. Stripe, GoHighLevel, Meta Ads Manager).

Legal or regulatory authorities where required by law.

All partners are bound by confidentiality and data protection obligations.

5. Cookies & Tracking

Our website may use cookies to improve user experience, track performance, and personalise content. You can disable cookies in your browser settings if you prefer.

6. Data Retention

We only retain your personal data for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you.

Request corrections or updates.

Request deletion of your data.

Withdraw consent for marketing communications.

File a complaint with the ICO (Information Commissioner’s Office) if you believe your data has been misused.

8. Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

9. Third-Party Links

Our website or services may contain links to third-party sites. We are not responsible for their privacy practices.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

 Email: admin@turnivo.co.uk